Our golden rule in hiring is simple — hire the type of people we would want in our own home.

Who you invite into your home is very important. Our rigorous hiring process assures our clients that each member of the team has been properly vetted through a series of interviews (both in-person and live), a background check, a quality check, and ongoing training.

01 Phone Screening

Our phone screenings focus on communication, culture fit, legal status, and experience. We typically pass about 20% of candidates beyond this stage.

02 Live Interview

Our live interview specifically evaluates reliability and trustworthiness and focuses on firmly laying the foundation of our expectations. We are extremely firm during this stage. Our Live Interview is structured around our core values of Respect, Quality, Communication. At this point, only 5% of candidates will continue.

03 Background Check + Driving Record

This step ensures the candidate is legally authorized to work in the USA, has a clean criminal record, and if applying for a driver position, has a clean driving record.

04 Field Day with A Manager

Once a candidate passes the interview process, their cleaning skills are evaluated by a Manager and a Trainer. Because our screening process is so in-depth, most candidates pass this stage and proceed into a two-week training process working with our top Supervisors.

05 Training + Continued Excellence

New hires are not placed onto a full-time team until approved by a Manager through the help of our Trainers. We leverage Customer Feedback heavily to ensure each of our team members are capable of meeting our clients’ expectations on a daily basis.