About WellNest

Family-Owned Cleaning Serving Northern Virginia Since 2016

50 W-2 employees, 16 vehicles, and ten years of reliable residential and commercial cleaning across Alexandria, Arlington, and the surrounding suburbs.

WellNest Professional Cleaning office and team in Northern Virginia

Phil and Nicole Harper, founders of WellNest Professional Cleaning, smiling together in WellNest t-shirts while holding their infant child at home

Meet the Founders

Hi Neighbors, We're Phil and Nicole.

Nicole and I started WellNest in 2016 because we couldn't find a cleaning company we actually trusted. We had the same problem a lot of our neighbors had: cleaners who no-showed, new people at the door every few weeks, and no one to call when something went wrong. We had two little kids and a house that needed cleaning, and we were tired of feeling like an afterthought.

So we built what we wished existed. From day one, we hired our cleaners as W-2 employees, paid them fairly, and trained them ourselves. We gave them company vehicles. We built real schedules. That choice made WellNest harder to run than a gig platform. And it made it work.

Ten years later, we have 50 employees, 16 vehicles, and hundreds of families across Northern Virginia who've been with us for years. Those families keep coming back, and many of them have sent their neighbors our way.

That's still the business we're running. And we'd love to take care of your home too.

Phil & Nicole Harper

Founders, WellNest Professional Cleaning

phil@gowellnest.com

By the Numbers

Ten Years. Fifty Employees. Zero Compromises.

10

Years serving Northern Virginia (since June 2016)
50+

Full-time W-2 employees on our payroll
4.4 yrs

Average employee tenure (the industry average is under 2 years)
4.8★

Google rating across hundreds of verified reviews

Our Core Values

Respect, Quality, Communication

Respect

Respect for your home, your time, your privacy, your preferences, and our staff. We treat every house we walk into the way we'd want our own treated.
Quality

Trained crews, EPA-approved products, and a real checklist on every visit. The bar is what we'd accept in our own homes, not the industry minimum.
Communication

Reminders before the visit, easy ways to send notes to your crew, and an in-house team ready to answer when you call. No surprises, no chasing anyone down.

Our People

Meet the Team

Phil Harper

Co-Founder & President

Phil leads WellNest's strategy, operations, culture, and customer success. Before starting the company, he spent years as a CPA with Big 4 consulting experience, which shows in how WellNest is run: careful systems, real accountability, and an expectation that every visit earns the next one. A Penn State alumnus, Phil lives in Loudoun County with Nicole and their three kids. He was recognized as a Washington DC 40 Under 40 honoree by the Leadership Center for Excellence and serves on the ISSA Government Affairs Advisory Committee.
phil@gowellnest.com
Nicole Harper

EVP, Customer Experience

Nicole leads Customer Experience for WellNest. The original entrepreneurial idea of a premium cleaning service working parents could genuinely trust was Nicole's idea. That concept became the foundation of WellNest Home Cleaning and eventually its commercial work too. A Penn State and Deloitte alumna and a CPA, Nicole balances her role at WellNest with a full-time career as a Consultant, Chief Financial Officer, and Chief Operating Officer in the Investment Management industry. As a mom of three and busy executive, she stays close to the problem the company was built to solve, and that perspective shapes how WellNest thinks about its residential service.
Diana Arana

Office Manager

Diana runs WellNest's day-to-day office operations: client support, customer service, field coordination, procurement, management, and all things WellNest. Typically when you call us, Diana is the face behind the phone! Before joining WellNest, she was an Assistant Manager at a luxury retail brand, where she learned that great service lives in the details. Outside of work, she stays busy with two kids active in dance and soccer and is happiest when the weather is warm.
Hiley Ortez

Quality Control Manager

Hiley leads WellNest's quality control in the field: on-site inspections, real-time service delivery, and being the crew's first call when anything needs attention. She brings nearly a decade of cleaning industry experience to the role. She also keeps a running countdown to the holidays, which says something about how she approaches the details on and off the clock.
Christian Tejada

Night Supervisor

Christian supervises WellNest's night crews, overseeing commercial cleaning operations after hours. He brings decades of cleaning industry experience from both large and small operations across the region. A proud father, Christian is known for getting it done quietly and reliably.
Lincy Rosa

Recruiting Specialist & Administrative Assistant

Lincy leads our recruiting, hiring, and onboarding processes for both our Commercial and Residential Divisions. She also performs all of our billing, scheduling, and general administrative work that is critical to keeping our operations running smooth! Prior to joining WellNest, Lincy worked in a medical call center where every tiny detail mattered tremendously. Outside of work, Lincy is chasing two kids and a puppy. She loves to camp, be by water, and spend time with her family.