Frequently Asked Questions
Trust and Safety
Residential Cleaning FAQ
We use the following supplies:
- Eco-Me Multi-surface floor cleaner: Water, Coco Glucoside (Plant-derived soap), Decyl Glucoside (Plant-derived Soap), Capryl Capryl Glucoside (Plant-derived Solubilizer), Leuconostoc (Radish Root Antimicrobial), Xanthan Gum, Natural Plant Essential Oils, Glyceryl Caprylate Caprate (Vegetable-derived Thickener), Potassium Sorbate (Food-grade Preservative)
- ECOS Dishmate Hypoallergenic Dish Soap: Water, Sodium Coco Sulfate (plant-derived surfactant), Cocamidopropylamine Oxide (plant-derived surfactant), Lauramine Oxide (plant-derived surfactant), Coco Betaine (plant-derived surfactant), Phenoxyethanol (preservative), Ethylhexylglycerin (preservative), Tetrasodium Glutamate Diacetate (plant-derived water softener), Natural Fragrance, Citric Acid (plant-derived pH adjuster).
- Dr. Bronner’s Hemp Citrus Pure Castile Liquid Soap: Water, Organic Coconut Oil, Potassium Hydroxide, Organic Palm Kernel Oil, Organic Olive Oil, Organic Orange Oil, Organic Hemp Oil, Organic Jojoba Oil, Organic Lemon Oil, Organic Lime Oil, Citric Acid, Tocopherol
- BotaniClean, an EPA-registered disinfectant. Here is the Safety Data Sheet for our primary disinfectant, which has been EPA-approved for use against COVID-19. https://www.jondon.com/pub/media/pdf/msds_docs/MS-US-MBBC.pdf
We use the following other supplies for various purposes:
- Baking soda
- Lemon essential oil
Sometimes there are instances where need to bring in chemicals such as bleach and oven degreasers. The most common examples include mold and mildew in the bathrooms (bleach) and caked on grease on and within the cooktop and oven (Easy-Off Degreaser). If these areas are not treated immediately upon sight, the mold will grow upon itself (potentially into the grout) and the grease will continue to grow and potentially cause a grease fire. Our Supervisors are trained to know how and when to use these chemicals to minimize impact while still properly cleaning the area that needs special treatment. However, after use of these chemicals, we make sure to re-clean with our all-natural products to do everything we can to rid the area of the chemicals.
Our Management monitors the use of the chemicals through micro-managing the actual amount provided to our crews.
Residential Pricing and Tipping
Commercial Cleaning FAQ
WellNest Commercial Cleaning uses only Green Seal certified products, meaning your building will be cleaned in a healthy way with eco-friendly products. Additionally, we follow Green Seal’s Guidelines for Safer COVID-19 Cleaning and Disinfecting.
Prices vary based on the size of the facility, the scope needed to maintain a clean facility, and other additional services. We follow our three-step Framework to properly assess, analyze, and prepare a cleaning scope that delivers modern best practices in cleaning and disinfecting while keeping costs low.
We are experts in cleaning facilities of all sizes, typically between 5,000 and 250,000 square feet. We clean restrooms, vacuum, sweep, mop, dust, remove trash, wash windows, clean blinds, clean vents, strip and refinish floors, among many other responsibilities.
We clean facilities in all industries, including financial institutions (banks), commercial buildings, fitness facilities, office suites, medical facilities, and many others.
Our Training and Quality Assurance Programs were built by an 18+ year industry executive who is also a former military officer and owner-operator of an International Language school. We use the CleanTelligent software platform to enable two-way communication between us and our clients. All inspections are managed through the software. All of our Account Managers are ISSA Certified Custodial Technicians. Our Account Managers perform regular and surprise on-site inspections, documenting the results within the system for full transparency.
Contact us for a customized quote. In order to provide an accurate quote, we will follow our three-step Framework to properly assess, analyze, and prepare a cleaning scope that delivers modern best practices in cleaning and disinfecting while keeping costs low.